SHIPPING & RETURNS
At Deskup Australia, we strive to provide our customers with the best possible shopping experience, including fast and reliable shipping.
All of our orders are shipped via Startrack Express, with most orders placed before 2:00 PM AEST being sent out on the same day.
capped rate delivery
Delivery is capped at a flat rate of $30. Capped rate means that the maximum you pay for delivery form our store is $30.
In rare cases there may be an additional fee in the case of extremely remote areas or re-delivery charges, however if there are any additional charges, we will contact you prior to incurring.
DAMAGE OR LOSS IN TRANSIT
While we take great care in packing and preparing your order, we are not responsible for any loss or damage caused by the courier during transit. However, we are committed to helping you in any way we can and will assist with claims to ensure your satisfaction with the final product.
Please note that transit times may range from 2-3 days for most areas, to up to 2 weeks for remote locations. A tracking number will be provided for all orders as soon as they are dispatched from our warehouse in Tuncurry, NSW.
Thank you for choosing Deskup Australia, we hope to serve you soon!
See our returns page for more information on warranty claims.